Topics

Topics enable users in all roles to follow and unfollow collections of Stories grouped by an Admin. Admins can manage Topics inside the Topics tab in Company Settings. Admins will have now be able to experience Bambu like a Reader from the For You feed.

Admins can report on Topic performance by filtering the Content Report by Topic.

Note: Topics do not replace Teams. Teams will remain unchanged and will continue to serve as a feature to organize individuals into relevant groupings. Teams can be used in conjunction with Topics to restrict visibility of Topics. 

Important Notes About Topics

  • Due to some Topics being followed by some and not others, Featured Stories can no longer be rearranged in the feed.
  • Admins can add Stories to up to two Required Topics that individuals cannot unfollow.
  • When curating a Story, you now apply a Topic instead of a Team for targeting.
  • Up to three Topics can be applied to a Story.
  • Topics can be measured inside Bambu’s Content Report.
  • When a new Topic is created, all individuals will automatically follow the Topic, unless it is restricted to a specific Team.
  • Each Topic Detail View will have a unique URL.
  • All new users who register in Bambu will follow all Topics by default.

What’s new/changed?

For Readers:

  • Explore Topics Tab: Individuals in the Reader role will now see a Feed tab alongside an Explore Topics tab upon signing in.
  • Required Topics: Required Topics are Topics that a Reader cannot unfollow and will always show in their Feed.
  • Restricted Topics: Topics can be restricted to specific Teams in Bambu. A Reader may see a Topic that is only visible to their specified Team.

For Admins:

  • Explore Topics Tab: Admins will now see an Explore Topics tab from the For You view.
  • Required Topics: Required Topics are Topics an Admin can require all individuals to follow in Bambu. Individuals cannot unfollow Required Topics therefore any Stories in a Required Topic will always show in their Feed. Up to two Required Topics are allowed. Required Topics cannot be restricted to Teams.
  • Restricted Topics: Restricted Topics limit the visibility of a Topic to specific Teams.
  • Topics in Company Settings: Admins can create and edit Topics inside the Topics tab in Company Settings.
  • Topics & Curation: Inside the Add Story modal, an Admin no longer selects a Team to target; instead, a Topic is selected. Up to three Topics can be added per Story. (Note: Admins are not losing the ability to target content. Instead, they can now restrict visibility at the Topic level and achieve content targeting by applying Topics to a Story during curation.)
  • For You feed: Admins now have their own personalized feed of content they follow in the For You feed.
  • Reporting: Admins can measure the performance of a Topic by filtering the Content Report by Topic.
  • Content Report CSV: Admins can see a breakdown of the Topics on a Story inside the Content Report CSV.

For Managers:

  • Topics in Company Settings: Managers can create and edit Topics inside the Topics tab in Company Settings.
  • Topics & Curation: Inside the Add Story modal, a Manager no longer selects a Team to target; instead, a Topic is selected. Up to three Topics can be added per Story. (Note: Managers are not losing the ability to target content. Instead, they can now restrict visibility at the Topic level and achieve content targeting by applying Topics to a Story during curation.)
  • For You feed: Managers now have their own personalized feed of content they follow in the For You feed.

For Contributors:

  • Topics & Curation: Contributors can add a Story and apply Topics to Stories for approval.
  • Explore feed: Can follow and unfollow Topics from the Explore feed.

Reporting on Topics

Admins and Managers can report on the success of Stories within Topics from the Content Report using the Topics Filter.

  • Inside the Content Report, you can filter to see data only for Stories from a specified Topic.
  • Using the CSV export of the Content Report, you can determine which Topics are assigned to which Stories.

How To: Set-Up and Edit Topics

Go to Company Settings > Topics. You can then Create New Topics by selecting Create New Topic.

If you want a Topic to be restricted to a specific Team, select Restrict Visibility and enter the Team name: 

To edit an existing Topic, select Edit Topic. You can then edit Teams the Topic is restricted to, the Topic name and the Description.

For a sample of what the Topics experience will look like, you can head to the For You option at the bottom of the left hand menu. This is only visible to Admins.

To measure Topics inside Bambu’s reports, head to the Content Report and Filter by Topic.

FAQs

Will there be any reporting for Topics at time of release?

Yes, inside the Content Report, you can filter to see data only for Stories from a specified Topic.

Will newly curated Stories default to a Topic?

Newly curated/promoted Stories have no default Topics. A Topic is required to be applied before a Story can be added.

Will Suggested Stories have default Topics?

Suggested Stories will not have a default Topic set.

As an Admin, can I see who is Following / Unfollowing a Topic?

Not at this time.

Can a piece of content have more than one Topic applied?

Yes, up to 3.

Can an Admin edit or delete a Topic?

Yes. However, editing a Topic is not available if it has any Active Stories. This has been put in place to ensure no users ever try to click on a piece of content that is now expired.

How does this work with Zapier?

You can define a Topic once you edit a Story in the Sources feed via Zapier.

By default, will all users follow all open Topics?

Yes.

How does this impact email sends?

Digest emails will be updated to only include Required Topics and Topics you follow (as a user).

Will this be in the native apps?

Not full feature parity, but it will reflect the visibility of Topic and Story for the Reader.

When sending a Newsletter, will you choose a Topic?

Newsletters will still be selected at the Team level.

 

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